Tag Archive: ISO 9001:2015

  1. Announcing Our Three-Year ISO Recertification — Maintaining the Momentum

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    ISO organization symbols and O'Keefe Controls certification symbols

    Among those “in the know”, mentioning the intent to pursue ISO (International Standards Organization) registration would definitely garner respect — but might also cause some trepidation. Understandable, as this reaction is most likely caused by visions of a daunting task consisting of meetings, discussions, audits, review of policy & procedure writing.  Well, it is definitely not a walk in the park, but after having gone through the process successfully twice, we can tell you with confidence — not only has everyone survived, we have actually gained quite a few wins along the way since our initial ISO 9001:2015 registration in 2017.  In fact, we are happy to announce that we have just earned our three-year recertification! AND we have found the entire process to be positive & helpful towards our overall goal of continuous improvement.

    When you get the QMS (Quality Management System) ball rolling in your organization, you immediately see how the momentum can develop. There is an energy injected into every process as staff look for and develop ways to increase efficiency while they work without changing the routines that are producing desired results. Personnel become more engaged and feel accountable for company performance and quality.  And whenever you have process ownership, you are going to have good morale.

    You cannot downplay the significance of that, especially when you set our accomplishment in the context of a global pandemic and the economic & political turbulence that we face today. As we view the scene from behind our face masks, social distancing protocols and quarantines, the rules of life have changed, and uncertainty continues. While we can’t say that we predicted a pandemic, as an ISO 9001:2015 registered company, we did already have an operating mode in place which prepared for unexpected change .

    Our Best Testimony to That

    In the midst of the pandemic, when many companies hunkered down, downsized and even mothballed production lines, O’Keefe Controls Co. actually expanded our production to meet the immediate needs caused by the pandemic. In reaction to the shortage of Personal Protective Equipment (PPE) for healthcare workers, we deployed our 3D printing capabilities to provide face shields for local area hospitals. Our engineers rose to the challenge of developing — and very quickly — producing devices for use in ventilators. And make no mistake — these products conform to the stringent standards for repeatability and reliability that define the O’Keefe Controls Co. brand.

    With production demands increased in this vital area, the safety of our staff was a top priority in ensuring our production lines would never go down. And in fact, solutions initially implemented due the pandemic, such as increasing the number of workstations to avoid staff having to share the same area, have actually caused overall expansion of our production lines and capability.  Continuous improvement  — even in a pandemic!

    Our ISO 9001:2015 certified QMS, with its focus on continuous improvement, has helped us turn adversity into opportunity, allowing these gains to happen. All while never missing a beat in customer satisfaction, efficiency and total quality.

     Stringent Adherence to Exact Standards Pays Off

    O’Keefe Controls Co. earned its initial ISO 9001:2015 registration for its QMS in 2017. The company conducts routine audits as a way to ensure it is in conformance with every aspect, every clause of the entire process. Yearly surveillance audits by a third-party ISO registrant are conducted and O’Keefe Controls Co. has passed every one. And then there is the three-year recertification which we just received.

    ISO 9001:2015 is the most updated version of the standard; it focuses on a quality management system’s structure and performance. It assists companies in developing a robust quality management system that aligns quality with a wider business strategy. The current version of the standard emphasizes risk-based thinking and accountability in all organizational processes in order to improve effective communications and to facilitate continuous improvement.

    An updated copy of the O’Keefe Controls ISO 9001:2015 certificate is available for download at https://www.okeefecontrols.com/quality/. For more information on O’Keefe Controls Co.’s registration contact Jim Fleming, Lean Quality Coordinator, at jfleming@okeefecontrols.com or call 800.553.3285.

    Based in Monroe, CT, O’Keefe Controls Co. is a world-class producer of precision orifices and fluid control devices used in a wide range of liquid and gas flow metering applications.

  2. O’Keefe Controls Co. Announces ISO 9001:2015 Registration

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    O’Keefe Controls Co. announced it has received ISO 9001:2015 registration for its Quality Management System (QMS). The registration was received after an independent audit conducted by American Systems Registrar, an accredited ISO registrar based in Wyoming, MI. ISO is the International Organization for Standardization.  O’Keefe Controls Co. is a manufacturer of fluid control devices, including precision orifices.

    Through its ISO 9001:2015 registration, O’Keefe Controls Co. joins an elite group of companies in 170 countries worldwide that adhere to established criteria defining a Quality Management System.  The ISO 9001:2015 registration is a strong validation of a focus on quality, according to Patrick O’Keefe, President of O’Keefe Controls Co. He stated, “As a lean enterprise, continuous improvement is paramount in how we approach business. We emphasize a systematic approach to ensure product quality with an eye towards continuous improvement that provides customer satisfaction.

    “Essentially what this registration conveys is that when customers turn to us as a resource for a fluid control device, they can have full confidence that the product they specify is of consistent and repeatable quality due largely to the quality management system that we have deployed,” O’Keefe said. “The QMS structure encouraged by the ISO 9001:2015 standard and our emphasis on lean culture have had a positive impact on our success in increasing customer satisfaction.”

    ISO 9001:2015 is the most updated version of the standard; it focuses on a quality management system’s structure and performance. It assists companies in developing a robust quality management system that aligns quality with a wider business strategy. The current version of the standard emphasizes risk-based thinking and accountability in all organizational processes in order to improve effective communications and to facilitate continuous improvement.

    A copy of the O’Keefe Controls ISO 9001:2015 certificate is available for download at www.okeefecontrols.com  For more information on O’Keefe Controls Co.’s registration contact Jim Fleming, Lean Quality Coordinator, by email at jfleming@okeefecontrols.com or call 800.553.3285. Based in Monroe, CT, O’Keefe Controls Co. is a world-class producer of precision orifices and fluid control devices used in a wide range of liquid and gas flow metering applications.

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O'Keefe Controls Co. - If it's about precision, it is O'Keefe.

Our Response to COVID-19

O’Keefe Controls is open for business!

During these unprecedented times, we here at O’Keefe Controls would like to inform you that we have been designated as an essential business and will do everything possible to stay operational during the COVID-19 episode.

Our office team is functioning as normal and will be attentive to your needs. We are cooperating with our local, state and federal guidelines ensuring our workforce stays safe.

O’Keefe Controls will continue to work diligently in providing you with the products & services you require throughout the duration of COVID-19. We appreciate your business and are here to assist you in getting the products and services you need. We will continue to update this statement if there are any changes.

If you have any questions or concerns, please do not hesitate to contact us at 1800-533-3285 or email us at info@okeefecontrols.com.